Return Policy

Our Promise to You

We are committed to delivering premium products, exceptional service, and unparalleled convenience—all at competitive prices. We strive to be your reliable partner in all your purchases. If for any reason you're not completely satisfied with your order, our team is ready to assist with exchanges, returns, or repairs. Should you encounter any difficulties, please reach out to our customer service team at [email protected].

Returns & Exchanges

Returns
We offer a 30-day return policy for any reason, as long as the product is not damaged due to misuse. Please note that return shipping costs are the responsibility of the customer. If more than 30 days have passed since you received the item, we are unable to offer a refund or exchange.

Exchanges
Exchanges are only available for defective or damaged items. If you need to exchange an item, please contact our customer service team at [email protected], and we will guide you through the process.

Return Address
Before returning any items, please reach out to us via email for the correct return address.
Email: [email protected]

Non-Refundable Circumstances
Refunds will not be issued under the following conditions:

• Products returned to an incorrect address (including returns directly to the shipping origin without prior contact).

• Using cash-on-delivery for return shipping.

Refund Process
Upon receiving your returned item, we will inspect it and notify you by email whether your refund has been approved or denied. If approved, we will process the refund and credit it back to your original payment method within 7 business days.
Please be aware that return shipping costs are non-refundable, and will be deducted from your refund. For exchanges, we will send your replacement item once we receive your returned product. The processing time for exchanges may vary based on your location.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot be held responsible for any lost items in transit.

Sale Items
Please note that only regular-priced items are eligible for refunds. Sale items are non-refundable.

Late or Missing Refunds
If you haven't received your refund, first double-check your bank account. Then, contact your credit card provider as it may take some time for the refund to post. If the refund still hasn't appeared, reach out to your bank as there may be additional processing time. If you’ve completed these steps and still haven't received your refund, please contact us at [email protected].